Shipping
All orders are dispatched from a GluteyGains UK warehouse with tracking information.
All orders purchased before 12pm will be dispatched the same day.
All orders are dispatched within 24 hours (1 business day) from purchase. It's our promise to keep you up to date as possible.
UPS Next Day - 1 Business Day
Standard Shipping - 2-4 Business Days
Returns
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 14 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Please note that all orders include a 3% transaction fee which cannot be refunded.
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